Government for a New Era: Making Government More Responsive

The signals we are tracking suggest the public increasingly expects government to responsibly use AI and other technologies to improve outcomes and the customer experience. Meeting those expectations will require more than adopting the newest tools. It will require leadership, coalition-building and systems change.

Ensuring advanced and emerging technology enhances government’s ability to deliver solutions and services is one of the priorities outlined in the Partnership for Public Service’s new initiative, Government for a New Era: Building the Future America Deserves, which offers a vision for building a government that is more effective, responsive and accountable. Effective, responsible and accountable technology use is central to making government more responsive to the needs of the people it serves.

The broader Government for a New Era vision calls for investment in people, infrastructure and outcomes. Strong leaders are needed to navigate rapidly changing technologies and decide where and how they can best support their missions. Tools like our AI Companion to the Public Service Leadership Model and AI Impact Evaluation Toolkit (both coming Nov. 17, 2026) can help ensure that technology decisions remain connected to public service and agency mission.

Read more at Government for a New Era: Building the Future America Deserves.