AI Bright Spot: Human-centered AI strategy in Kansas City The Partnership for Public Service AI Center for Government® is publishing a series of blogs to celebrate how artificial intelligence and intelligent automation are being used in government to serve the public. We spoke with Andrew Ngui, chief digital officer of the City of Kansas City, Missouri, to learn how human-centered processes guide his work on AI and... Read more
AI use cases in government: Building trust through best practices The Partnership for Public Service’s AI Center for Government® recently convened current and former public sector leaders to share lessons learned regarding the development and use of artificial intelligence in the public sector. Joining us on the panel were: Implementing AI in high-risk settings Adrianna Tan shared a use case focused on her work testing AI models in collaboration with the Department of Defense. In this test, 200 military doctors evaluated AI’s ability... Read more
Building civic resilience in the age of AI Artificial intelligence is rapidly reshaping how government, industry and society operate—bringing both new tools for strengthening civic life and new challenges that are already affecting everything from how we work to our democracy and public trust in government. The Partnership AI Center for Government® recently convened cross-sector experts to talk AI and public service at the National Conference on Citizenship “Building Civic Resilience” conference. We asked: Panelists included Solomon Abiola, Maryland’s AI/ML policy... Read more
Leveraging responsible AI in Texas state government The Partnership’s Public Service Leadership Institute team recently had the opportunity to chat with Zen Van Loan, an AI Government Leadership Program alum. She serves as a Division AI liaison at the Texas Workforce Commission and vice president of workforce development at the Austin AI Alliance. She also teaches leadership and management at Texas State... Read more
Partnership for Public Service interns use AI to improve public safety and media literacy This past summer, two Future Leaders in Public Service interns advanced recent Maryland initiatives that promote novel and responsible uses of artificial intelligence to protect and inform the public. Sabra Winston, a junior majoring in electrical and computer engineering at Vanderbilt University, developed the framework for a financial forecasting tool designed to transform how the... Read more
Collaborating with AI to improve public health in Michigan The Partnership for Public Service AI Center for Government™ is publishing a series of blogs to celebrate how AI and intelligent automation are being used in government to serve the public. Recently, we had the opportunity to speak with Joe Coyle, director of the Bureau of Infectious Disease Prevention and Deputy State Epidemiologist at the... Read more
AI leadership at The United States Defense Information Systems Agency The Partnership for Public Service AI Center for Government™ is publishing a series of blogs to celebrate how AI and intelligent automation are being used in government to serve the public. Recently, we had the opportunity to interview Katrina Logan, director, (J1) Manpower & Personnel Directorate at the United States Defense Information Systems Agency, to... Read more
Partnership for Public Service AI Use Policy and Guidelines We’re regularly asked how we think about generative AI use internally at the Partnership for Public Service. In response, we’re delighted to share the generative AI policy we developed to guide our organizational practice. This policy was informed by AI usage policies and guidelines from non-profit organizations like the Emerson Collective, the Center for Democracy... Read more
Bringing everyone to the table: Tips for successfully incorporating AI into government agencies Leadership, collaboration and change management are at the heart of successful AI implementation in government. This is what we heard during a recent panel hosted by the Partnership for Public Service’s AI Government Leadership Program. Alumni from the program—part of the Public Service Leadership Institute—shared lessons learned from implementing AI, including top priorities leaders should... Read more
Harnessing AI for better government: Practical use cases and lessons learned Artificial intelligence can help governments deliver smarter and more responsive services, but only if the technology is rooted in the real-world needs of government teams and the people they serve. That was a key takeaway from a recent event hosted by the Partnership for Public Service AI Center for Government™, where current and former federal, state... Read more