Artificial intelligence isn’t just changing the world it is transforming how government serves the public. Today, the Partnership for Public Service officially launched the AI Center for Government, a first-of-its-kind initiative designed to equip federal, state and local leaders with the AI literacy, confidence and talent strategies to navigate an AI-driven future.  AI is already making...

The Partnership for Public Service, in collaboration with Deloitte, convened federal customer experience and technology leaders for a roundtable conversation on how generative artificial intelligence, or GenAI, can transform how the government engages and serves its customers and stakeholders.  As GenAI tools spread in the private sector, the public and civil servants expect federal agencies to adopt and mature...

Artificial intelligence is walking the runway into our government and taking center stage in Congress, which held more than 40 AI-related hearings in the last year alone, according to Politico.   AI represents an opportunity for agencies to transform the way they interact with and engage the public–and doing so requires a careful blend of AI...

In an era of great technological change, artificial intelligence stands out for its potential to transform nearly every aspect of society and our daily lives. Federal agencies must responsibly use AI to keep up, applying new tools to work more efficiently and improve public services.   However, leveraging AI the right way requires more than just...

This spring, the Partnership for Public Service surveyed its federal executive network members to better understand how artificial intelligence is being used in their offices and agencies.  We captured career-specific insights from federal leaders working across 18 career fields, 19 agencies and 30 office subcomponents. They shared concerns, challenges and areas of optimism about the use of...

The Partnership for Public Service, in collaboration with the Boston Consulting Group, convened senior federal health leaders for a panel and roundtable conversation on the responsible use of generative artificial intelligence, or GenAI, to improve agency operations and public health service delivery.   Leaders of public sector health organizations valued privacy, equity and accuracy well before...

Recently, the federal government has issued guidance, frameworks and an executive order tied to the management of artificial intelligence risks.   Enterprise Risk Management, or ERM, supports the strategic and operational responsibilities of agency leaders in meeting these standards. In January, the Partnership for Public Service hosted an event with Deloitte & Touche LLP on this...

The Partnership for Public Service, in collaboration with the IBM Center for the Business of Government, convened federal service delivery leaders for a roundtable conversation on ethical artificial intelligence and benefits delivery.   During the conversation, we heard from a range of leaders on how they are approaching the possibilities and challenges AI presents for government....

This year’s Senior Executive Leadership Summit addressed, along with other leadership topics, a complex subject that provides countless opportunities for our government: artificial intelligence.  During one breakout session, “Generative AI: Making it Real,” speakers highlighted the importance of educating federal workers at all levels on what AI is and how to use it properly—for example,...

What comes to mind when you think of artificial intelligence? AI often conjures images of sleek robots, high-tech computers or vast networks of interconnected code. But what about the humans at the center of it all?   The Biden administration recently issued an AI executive order which seeks to establish guidelines and guardrails for the government’s...