Government for a New Era: Making Government More Responsive The signals we are tracking suggest the public increasingly expects government to responsibly use AI and other technologies to improve outcomes and the customer experience. Meeting those expectations will require more than adopting the newest tools. It will require leadership, coalition-building and systems change. Ensuring advanced and emerging technology enhances government’s ability to deliver solutions... Read more
AI Bright Spot: Lowering costs and modeling accountability with AI in Vermont The Partnership for Public Service AI Center for Government® is publishing a series of blogs to celebrate how artificial intelligence and intelligent automation are being used by the government to serve the public. We recently spoke with Rose Vath, AI & business intelligence and performance manager at the Vermont Agency of Transportation. Vath, an alumna... Read more
How AI can support government services In the latest Partnership for Public Service AI Center for Government® Use Case Showcase panel, we convened three experts from different levels of government to discuss how public servants can use AI to improve the way government agencies coordinate and deliver projects and services to the public. Joining the AI Center for this conversation were... Read more
AI Bright Spot: Embracing a culture shift toward AI in Tampa, Florida The Partnership for Public Service AI Center for Government® is publishing a series of blogs to celebrate how artificial intelligence and intelligent automation are being used by the government to serve the public. We recently spoke with Eric Hayden, director of technology and innovation and chief information officer of the City of Tampa, Fla., to... Read more
AI Center for Government launches AI Advisory Council The Partnership for Public Service AI Center for Government® is proud to announce the AI Center for Government Advisory Council, a group of visionary cross-sector leaders who advise the AI Center and contribute to its success. The AI Center’s work to empower public sector leaders with the tools, knowledge and networks they need to wisely... Read more
AI Bright Spot: Assisting residents with an AI chatbot in Riverside, California The Partnership for Public Service AI Center for Government® is publishing a series of blogs to celebrate how artificial intelligence and intelligent automation are being used by the government to serve the public. We recently spoke with Prasad Mahale, deputy chief innovation officer for the City of Riverside, Calif., to discuss Rivy, the city’s new... Read more
Lessons from the AI Talent Acquisition Bootcamp: Building an early-career tech talent pipeline The Talent Acquisition Bootcamp offered by the AI Center for Government is designed to help government agencies attract, hire, retain and train new talent to strengthen AI capacity. Through this program, participants learn to develop and apply tailored strategies to help build strong early career AI talent pipelines. The strategies we share throughout the Bootcamp... Read more
AI Bright Spot: Making zoning laws user-friendly with AI in Lebanon, New Hampshire The Partnership for Public Service AI Center for Government® is publishing a series of blogs to celebrate how artificial intelligence and intelligent automation are being used by the government to serve the public. We spoke with Melanie McDonough, chief innovation and AI officer for the City of Lebanon, New Hampshire, about her work developing an... Read more
Navigating privacy and information security in government’s use of AI Earlier this month, the Partnership for Public Service AI Center for Government® hosted a conversation on privacy and information security with two public sector artificial intelligence leaders: Over the course of the discussion, the following themes emerged: AI security tools can protect or, without proper oversight, cause harm Bishop suggested that creating an AI safety... Read more
AI Bright Spot: Developing Data Insights with AI at the U.S. Census Bureau The Partnership for Public Service AI Center for Government® is publishing a series of blogs to celebrate how artificial intelligence and intelligent automation are being used in government to serve the public. We spoke with AI Government Leadership Program alumna Erika Becker-Medina, senior leader for statistical information product development and use at the U.S. Census... Read more